Starbucks is perhaps the most well-known coffee chain in the country, if not the world. With a loyal and dedicated following, Starbucks has reimagined how coffee shops should function and serve their customers. Starbucks places a very high emphasis on customer service and excellence, and they expect the same from their employees. The minimum age to work at Starbucks is 16.
Working at Starbucks is one of the best entry-level positions. Starbucks offers a slew of benefits to their employees. In addition to base pay and tips, certain positions are eligible for bonuses based on reward achievements. In addition, Starbucks offers additional enviable benefits. Starbucks offers a robust health plan for their employees, as well as income protection, paid time off, tuition reimbursement, and employee assistance programs.
Starbucks goes further than many other companies in their benefits program. They offer 401(k) savings plans which includes a match from the company. In addition, they offer discounted stock purchase plans and an equity reward program.
The minimum age to apply and work at Starbucks is currently 16 years old. Starbucks typically pays well-above minimum wage, with starting hourly pay upwards of $12 an hour. In addition, Starbucks offers all employees a free meal during their shift and a 30% discount on all Starbucks products.
Starbucks has an online application system. Each location independently hires and manages their team, which includes both part-time and full-time staff. When applying to a Starbucks, expect a rigorous interviewing process, with typical and common interview questions.
Starbucks has a long history of customer service and tends to focus on customer experiences during the interview rounds. Such questions could include how you would handle a customer complaint about an order or how you may deal with stress and stressful customers. In addition, expect to be asked about your own personal experiences at Starbucks and what your favorite drink is.
Typically, for younger individuals, you will be applying for a barista position. The barista position is there to help and assist customers with their orders and ensure store cleanliness and readiness for the day. You will be tasked with learning the point of sale (POS) system and how to take incoming customer orders. In addition, you will be trained on how to make both drinks and food for customers.
As you begin to gain experience and become more of an expert in the happenings and process of the store, expect to be promoted to shift supervisor. Shift supervisors are responsible for assisting the store manager in daily operations. You’ll also be tasked with delegating needs to other staff members and ensuring that the process and operations run smoothly.
If you would like to apply to a position at Starbucks, feel free to peruse their open job opportunities here. With more than 13,300 stores across the United States, locating an opportunity near you shouldn’t be too difficult. You can also utilize Starbucks’ store locator for additional assistance.