This free CompTIA A+ study guide covers everything the certification tests across both core exams — Core 1 (220-1201) and Core 2 (220-1202) — organized to CompTIA’s current V15 exam objectives.[1]
It’s interactive, not a wall of text: every module has built-in checkpoint quizzes, labeled diagrams, flashcards, and practice questions, so you learn by doing — not just reading.
The A+ is one certification you earn by passing two exams. Together they span nine official domains — five in Core 1 (hardware, networking, mobile, virtualization/cloud, and troubleshooting) and four in Core 2 (operating systems, security, software troubleshooting, and operational procedures).
We teach all nine in seven study modules and lead with the heaviest-weighted content. Read a module, test yourself at each checkpoint, then drill gaps with our free practice test and flashcards. This is a high-yield overview mapped to the official objectives — not a full IT textbook.
CompTIA A+ is one of the 14 CompTIA certifications — explore our CompTIA study guides to compare and prep across the whole family.
CompTIA A+ Exam Snapshot
The A+ is earned by passing two separate core exams. Each core has its own questions, time limit, and passing score:
| Detail | Core 1 (220-1201) | Core 2 (220-1202) |
|---|---|---|
| Questions | Max 90 | Max 90 |
| Time | 90 minutes | 90 minutes |
| Passing score | 675 / 900 (scaled) | 700 / 900 (scaled) |
| Question types | Multiple choice, drag-and-drop, performance-based (PBQs) | Multiple choice, drag-and-drop, performance-based (PBQs) |
| Domains | 5 (mobile, networking, hardware, virt/cloud, troubleshooting) | 4 (OS, security, software troubleshooting, operations) |
| Fee | ≈$253 USD | ≈$253 USD |
| Delivered by | Pearson VUE (test center or online proctored) | Pearson VUE (test center or online proctored) |
| Certifying body | CompTIA | CompTIA |
| Valid for | 3 years (renew via CompTIA CE / CEUs) | 3 years (renew via CompTIA CE / CEUs) |
Core 1 is the hardware-and-infrastructure half; Core 2 is the software, operating-systems, and security half. Study each core to its own weighting:[1]
Module 1 · Hardware (Core 1)
25% of Core 1 — the largest single content domain on Core 1. This module covers the physical components of a PC: how to identify, install, and configure cables, memory, storage, motherboards, CPUs, power, and printers.
1.1 Cables, Connectors & RAM
Start with memory. is fast, volatile working memory; today’s standard is , which is keyed differently from DDR4 and is not interchangeable.
Laptops use the smaller SODIMM form factor. Servers and workstations use to catch single-bit errors. On the connector side, know your video (HDMI, DisplayPort, VGA), data (USB-C/Thunderbolt, USB-A), and internal connectors (SATA, the 24-pin and CPU power).
| Connector | Carries | Notes |
|---|---|---|
| HDMI | Digital video + audio | Common on TVs and consumer displays |
| DisplayPort | Digital video + audio | Common on PCs; supports daisy-chaining (MST) |
| USB-C / Thunderbolt | Data, video, power | Reversible; Thunderbolt adds high bandwidth + PCIe |
| SATA | Storage data | Flat 7-pin data + 15-pin power for drives |
| RJ45 | Wired Ethernet | 8-pin; do not confuse with the 6-pin RJ11 phone jack |
1.2 Storage & RAID
Storage is high-yield. An has no moving parts and is far faster than a spinning HDD. The fastest SSDs are drives on slots running over , reaching multiple GB/s; SSDs top out near 600 MB/s. For fault tolerance, combine drives with .
RAID 0
Min 2 drives
Striping — speed/capacity, no redundancy.
RAID 1
Min 2 drives
Mirroring — full redundancy, half capacity.
RAID 5
Min 3 drives
Striping + distributed parity — survives 1 failure.
RAID 10
Min 4 drives
Mirror of stripes — speed + redundancy.
| Item | What to know |
|---|---|
| HDD | Spinning platters; cheapest per GB; mechanical and slower |
| SATA SSD | Flash, ~600 MB/s; great upgrade over an HDD |
| NVMe (M.2) | Flash over PCIe; multiple GB/s; the fastest mainstream storage |
| RAID 0 | Striping — speed, NO redundancy |
| RAID 1 | Mirroring — full redundancy, half usable capacity |
| RAID 5 | Striping + parity — survives one drive failure (3+ disks) |
| RAID 10 | Stripe of mirrors — speed AND redundancy (4+ disks) |
1.3 Motherboards, CPUs & BIOS/UEFI
The motherboard ties everything together. Form factors run ATX → microATX → Mini-ITX (smaller = fewer slots). The mounts in a socket (Intel LGA / AMD AM4 PGA or AM5 LGA).
Firmware — — runs the at power-on, then hands off to the boot loader. UEFI adds Secure Boot, a GUI, and support for >2 TB GPT disks. The stores encryption keys and is required for BitLocker and Windows 11.
| Component | Role |
|---|---|
| Chipset | Manages communication between CPU, memory, buses, and peripherals |
| CPU socket | Connects the processor (LGA = pins on socket; PGA = pins on CPU) |
| BIOS/UEFI | Firmware that initializes hardware (POST) and starts boot |
| CMOS battery | Coin cell keeping firmware settings and the clock (a dead one resets them) |
| TPM | Stores crypto keys; required for BitLocker and Windows 11 |
| PCIe slots | x1–x16 expansion for GPUs, NVMe, and add-in cards |
1.4 Power & Printers
The converts AC to the DC rails (+3.3V, +5V, +12V) the system needs; the +12V rail powers the CPU, GPU, and drives. Match wattage to the build and prefer an 80 PLUS-rated supply. Printers are a guaranteed topic — know the laser imaging process and the four main printer types.
| Topic | What to know |
|---|---|
| Laser imaging (7 steps) | Processing, Charging, Exposing, Developing, Transferring, Fusing, Cleaning |
| Inkjet | Sprays liquid ink; clean/calibrate heads; replace cartridges |
| Thermal | Heat on heat-sensitive paper (receipts); replace paper/ribbon |
| Impact (dot-matrix) | Pins strike a ribbon — the only common choice for multipart carbon forms |
Checkpoint · Hardware (Core 1)
Question 1 of 10
What type of RAM is primarily used in modern graphics cards?
Module 2 · Networking (Core 1)
23% of Core 1. This module covers how devices get addresses and talk to each other — TCP/IP, the well-known ports and protocols, network hardware, wireless, and small-office/home-office setup.
2.1 TCP/IP & Addressing
Every device on a network needs an . IPv4 is 32-bit (e.g., 192.168.1.10); IPv6 is 128-bit. A (e.g., 255.255.255.0 = /24) marks which addresses share the local network, and the default gateway is the router used to reach other networks.
hands out these settings automatically; resolves names to addresses. When DHCP fails, a host self-assigns an (169.254.x.x) address — your top clue for “no connectivity.” lets many private addresses share one public IP.
| Concept | What to know |
|---|---|
| IPv4 vs IPv6 | 32-bit dotted decimal vs 128-bit hexadecimal |
| Private ranges (RFC 1918) | 10.0.0.0/8, 172.16.0.0/12, 192.168.0.0/16 |
| APIPA | 169.254.0.0/16 — self-assigned when DHCP fails |
| DHCP | Assigns IP, mask, gateway, DNS (ports 67/68) |
| DNS | Resolves names to IPs (port 53) |
| NAT | Many private IPs share one public IP |
2.2 Ports & Protocols
Ports and protocols are among the most-tested A+ topics. First, the transport layer: is reliable and ordered (web, email, files), while is fast and connectionless (streaming, VoIP, DNS). Then memorize the well-known ports cold — and always prefer the encrypted version of a protocol.
| Port(s) | Protocol | Use |
|---|---|---|
| 20 / 21 | FTP | File transfer (unencrypted) |
| 22 | SSH / SFTP | Secure remote console & file transfer |
| 23 | Telnet | Remote console (unencrypted — avoid) |
| 25 / 587 / 465 | SMTP | Sending email |
| 53 | DNS | Name resolution |
| 67 / 68 | DHCP | Automatic IP assignment |
| 80 / 443 | HTTP / HTTPS | Web (use HTTPS — TLS encrypted) |
| 110 / 143 | POP3 / IMAP | Receiving email (IMAP syncs across devices) |
| 389 / 636 | LDAP / LDAPS | Directory services (use LDAPS) |
| 445 | SMB | Windows file & printer sharing |
| 3389 | RDP | Remote desktop (GUI) |
2.3 Network Hardware & Wireless
A forwards frames within a LAN by MAC address; a forwards packets between networks by IP. A managed switch adds s, QoS, and config. carries power and data on one Ethernet cable to access points and cameras.
On wireless, know the bands (2.4 GHz = range, 5/6 GHz = speed), the 802.11 standards (n/ac/ax/be), and always secure Wi-Fi with (never WEP). The mnemonic for where these devices live is the OSI model:
- 7
Application
User-facing protocols: HTTP, FTP, DNS, SMTP
- 6
Presentation
Encryption, compression, formatting (TLS, JPEG)
- 5
Session
Opens, manages, and closes sessions
- 4
Transport
End-to-end delivery: TCP (reliable) and UDP (fast)
- 3
Network
Logical addressing & routing: IP, routers
- 2
Data Link
MAC addressing, switches, frames
- 1
Physical
Cables, connectors, signals, NICs
| Cable | Use |
|---|---|
| Cat 5e / 6 / 6a | Twisted-pair Ethernet (1 Gbps / up to 10 Gbps) |
| Single-mode fiber | Laser, small core, very long distance |
| Multimode fiber | LED/VCSEL, larger core, shorter distance, cheaper |
| Coaxial (RG-6) | Cable TV and cable internet (DOCSIS) |
| Plenum cable | Fire-rated jacket required in air-handling spaces |
2.4 SOHO & IoT
For a small office/home office, you configure the all-in-one router: set a strong SSID and WPA3 passphrase, use DHCP (with reservations for servers/printers), and use port forwarding to expose an internal service. Place IoT devices (smart plugs, cameras, doorbells, assistants) on a separate, segmented network so a compromised gadget can’t reach your PCs. Know the internet connection types too.
| Type | Notes |
|---|---|
| Fiber | Fastest; symmetric speeds; ONT converts fiber to Ethernet |
| Cable (DOCSIS) | Coax; fast download, shared with neighbors |
| DSL | Over phone lines; speed drops with distance |
| Cellular (4G/5G) | Mobile/hotspot; 5G is fast where available |
| Satellite | Remote areas; higher latency |
Checkpoint · Networking (Core 1)
Question 1 of 10
In an IPv6 address, what is the typical format of a link-local address?
Module 3 · Mobile, Virtualization & Cloud (Core 1)
Two official domains, 24% of Core 1 combined: Mobile Devices (13%) and Virtualization & Cloud Computing (11%). This module covers laptop/mobile hardware and connectivity, plus how virtualization and cloud services work.
3.1 Laptop & Mobile Hardware
Laptops pack the same components into a small chassis. Know the field-replaceable parts: battery (a swollen Li-ion battery is a safety hazard — replace and recycle, never puncture), RAM (SODIMM), storage (M.2/NVMe), Wi-Fi/cellular cards (Mini PCIe/M.2), the display assembly, and the digitizer (the touch layer). The Fn key toggles secondary functions like brightness, volume, wireless, and external display.
| Part | What to know |
|---|---|
| Battery | Li-ion; a swelling pack is a hazard — replace and recycle properly |
| RAM | SODIMM form factor |
| Storage / Wi-Fi | M.2 (NVMe storage; Wi-Fi/WWAN cards in Mini PCIe/M.2) |
| Display assembly | LCD/OLED panel; digitizer adds touch/stylus input |
| Function keys | Fn toggles brightness, volume, wireless, external display |
3.2 Mobile Connectivity & Sync
Mobile devices connect over cellular (LTE/5G), Wi-Fi, Bluetooth (peripherals), and NFC (tap-to-pay). A phone can share its data via a hotspot or tethering. Airplane mode kills all radios at once.
For email, prefer IMAP (syncs across devices) over POP3 (downloads to one). Devices sync to the cloud, a desktop, or a car; corporate fleets are controlled by MDM (Mobile Device Management), which enforces encryption, policy, and remote wipe.
3.3 Virtualization & Cloud
A runs on shared hardware: Type 1 (bare-metal, e.g., ESXi/Hyper-V) and Type 2 (on a host OS, e.g., VirtualBox). Each VM needs adequate CPU, RAM, storage, and CPU virtualization support (Intel VT-x / AMD-V) enabled in firmware. Cloud builds on this with three service models:
IaaS
Infrastructure as a Service
Rent VMs, storage, and networking. You manage the OS, runtime, and apps.
e.g. cloud virtual machines
PaaS
Platform as a Service
A managed platform to build and deploy apps. No OS/server management.
e.g. app hosting platforms
SaaS
Software as a Service
Ready-to-use apps over the internet. The provider manages everything.
e.g. webmail, Microsoft 365
| Term | Meaning |
|---|---|
| Rapid elasticity | Resources scale up/down automatically with demand |
| Metered / pay-as-you-go | Billed by actual use (CPU-hours, GB, bandwidth) |
| Resource pooling | Multi-tenant capacity shared and allocated on demand |
| Public / private / hybrid | Who owns/operates the infrastructure |
| IaaS / PaaS / SaaS | How much the provider manages (least → most) |
Checkpoint · Mobile, Virtualization & Cloud (Core 1)
Question 1 of 10
What is the primary purpose of an accelerometer in mobile devices?
Module 4 · Hardware & Network Troubleshooting (Core 1)
28% of Core 1 — the single biggest domain on either core. Everything here rests on one process: CompTIA’s six-step troubleshooting methodology. Learn it cold; questions phrase symptoms and ask for the right next step.
4.1 The 6-Step Methodology
This is the most important diagram in the whole guide — and the most-tested process on the A+.
- 1
1. Identify the problem
Gather information, question the user, identify recent changes — and back up data before making changes.
- 2
2. Establish a theory of probable cause
Question the obvious. Consider multiple approaches (top-to-bottom / divide and conquer).
- 3
3. Test the theory to determine cause
If confirmed, move to a plan. If not, form a new theory or escalate.
- 4
4. Establish a plan & implement the solution
Plan the fix (refer to vendor documentation as needed) and carry it out.
- 5
5. Verify full system functionality
Confirm the fix works and, if applicable, implement preventive measures.
- 6
6. Document findings, actions & outcomes
Record what happened and what you did so it helps next time.
4.2 Hardware, Storage & Display Symptoms
Map symptoms to causes. A burning smell or smoke means power off immediately (a PSU/capacitor hazard). Thermal shutdowns and throttling point to cooling — dust, a loose heatsink, or dried thermal paste.
Grinding/clicking from a drive or a S.M.A.R.T. error means back up now and replace the disk. No video? Check the monitor, cable, and input; reseat the GPU/RAM; try integrated graphics.
| Symptom | Likely cause / action |
|---|---|
| No power at all | Outlet, PSU switch/cable, front-panel wiring; test the PSU |
| Beep codes / diagnostic LEDs at POST | Identifies a failed component (RAM, GPU, CPU) |
| Burning smell / smoke | Power off + unplug immediately; failing PSU or capacitor |
| Overheating / thermal shutdown | Clean dust; reseat heatsink; reapply thermal paste; check fans |
| Clicking drive / S.M.A.R.T. error | Failing HDD — back up immediately and replace |
| No video | Check monitor/cable/input; reseat GPU/RAM; try integrated graphics |
4.3 Network Symptoms
For network problems, work top-down with the command-line tools. Check link lights first, then run ipconfig (a 169.254 address = DHCP failed). Use ping to test reachability, tracert to find where the path breaks, and nslookup to test DNS.
| Tool | What it does |
|---|---|
| ipconfig / ifconfig | View/refresh IP config; spot APIPA, release/renew DHCP |
| ping | Test reachability and latency (ICMP) |
| tracert / traceroute | Show each hop to a destination — locate where it breaks |
| nslookup / dig | Query DNS to diagnose name-resolution problems |
Checkpoint · Hardware & Network Troubleshooting (Core 1)
Question 1 of 10
What is the purpose of the 'ping' command in network troubleshooting?
Module 5 · Operating Systems (Core 2)
28% of Core 2 — tied for the largest Core 2 domain. This module covers Windows editions and features, the command line and admin tools, macOS and Linux basics, and OS installation.
5.1 Windows Editions & Features
Windows comes in Home, Pro, Pro for Workstations, and Enterprise. The features that separate Pro+ from Home are the exam favorites: (full-disk encryption), domain join, and . File systems matter too: (permissions, encryption, journaling) vs (4 GB file limit) vs .
| Feature | Home | Pro / Enterprise |
|---|---|---|
| BitLocker full-disk encryption | No | Yes |
| Join a domain (Active Directory) | No | Yes |
| Group Policy Editor (gpedit) | No | Yes |
| Remote Desktop (host) | No (client only) | Yes |
5.2 Command Line & Admin Tools
Know the Windows command line and the MMC/admin tools by what each one fixes.
| Tool | Use it to… |
|---|---|
| ipconfig | View/manage IP config (/all, /release, /renew, /flushdns) |
| chkdsk | Check a disk for file-system errors and bad sectors (/f, /r) |
| sfc /scannow | Scan and repair corrupted Windows system files |
| DISM | Repair the Windows component store/image (run before sfc) |
| Task Manager | End processes; view performance, startup apps, resource use |
| Event Viewer | Review system, security, and application logs |
| Device Manager | Manage hardware and drivers (yellow triangle = problem) |
| Disk Management | Initialize, partition, format, resize disks |
| regedit | Edit the Registry (back up first) |
5.3 macOS & Linux
Core 2 expects basic macOS and Linux literacy. On macOS know Time Machine (backups), Spotlight (search), Mission Control/Spaces, Disk Utility, and FileVault (encryption). On Linux, know the core shell commands.
| Command | Purpose |
|---|---|
| ls / cd / pwd | List files / change directory / print working directory |
| chmod / chown | Set file permissions / change owner |
| sudo / su | Run one command elevated / switch user |
| apt / yum / dnf | Install and update software packages |
| grep / ps / kill | Search text / list processes / terminate a process |
| cat / nano / vi | Display a file / edit text (config) files |
5.4 Install & Configure
For installs, know the methods (USB, optical, network PXE) and the partitioning schemes: MBR (legacy, max 2 TB) vs GPT(UEFI, >2 TB, many partitions). An in-place upgrade keeps apps/data; a clean install wipes the drive (back up first). Recovery tools include WinRE, , and .
Checkpoint · Operating Systems (Core 2)
Question 1 of 10
Which Windows command displays and modifies the IP routing table, allowing you to add a static route to a specific network?
Module 6 · Security (Core 2)
28% of Core 2 — tied for the largest Core 2 domain. Security spans the goals of security, malware, social engineering, wireless and authentication, and securing the OS.
6.1 Security Concepts & Malware
Every control supports the — Confidentiality, Integrity, Availability — and the principle of . Then know the malware zoo by behavior.
Confidentiality
Keep data private — encryption, access control, least privilege.
Integrity
Keep data accurate and unaltered — hashing, permissions, audit logs.
Availability
Keep data and systems accessible — backups, redundancy, UPS.
| Type | Behavior |
|---|---|
| Virus | Attaches to a file/program; spreads when the host runs |
| Worm | Self-replicates across networks with no user action |
| Trojan | Disguised as legit software; delivers a hidden payload/backdoor |
| Ransomware | Encrypts files and demands payment; offline backups defend it |
| Spyware / keylogger | Secretly records activity and keystrokes |
| Rootkit | Hides itself with privileged access; very hard to remove |
| Botnet / zombie | Compromised devices controlled as a group (DDoS, spam) |
| Cryptominer | Hijacks CPU/GPU to mine cryptocurrency |
6.2 Social Engineering & Threats
People are the most-exploited attack surface. manipulates them. leads the list — and its variants are heavily tested.
| Attack | What it is |
|---|---|
| Phishing | Fraudulent messages/sites to steal credentials or drop malware |
| Spear phishing / whaling | Targeted phishing (a person / an executive) |
| Vishing / smishing | Phishing by voice call / by SMS text |
| Tailgating | Following someone through a secure door without badging |
| Shoulder surfing | Watching a screen/keypad to steal credentials |
| Impersonation / pretexting | A fabricated story to gain access or info |
| Evil twin / rogue AP | A fake Wi-Fi AP that captures traffic/credentials |
| On-path (MITM) | Secretly relaying/altering traffic between two parties |
6.3 Wireless & Authentication
Secure wireless with (WPA2-AES is acceptable; WEP is broken; disable WPS). For identity, use — two or more factors of different types (know, have, are).
| Item | What to know |
|---|---|
| Something you know | Password or PIN |
| Something you have | Phone, token, smart card, key fob |
| Something you are | Biometric (fingerprint, face, iris) |
| WPA3 / WPA2 | Current / acceptable Wi-Fi encryption (use AES) |
| WEP / WPS | Broken / brute-forceable — never use; disable WPS |
6.4 Securing the OS & Best Practices
Harden endpoints with , standard (least-privilege) accounts, host firewalls, anti-malware/EDR, screen locks, and for data at rest. Encrypt data in transit with HTTPS and a . When disposing of drives, a standard format leaves data recoverable — use secure erase/overwrite, degaussing, or physical destruction for sensitive data.
Checkpoint · Security (Core 2)
Question 1 of 10
Which Windows feature applies full-disk encryption to a drive and can leverage the TPM to protect the encryption key?
Module 7 · Software Troubleshooting & Operations (Core 2)
Two official domains, 44% of Core 2 combined: Software Troubleshooting (23%) and Operational Procedures (21%). This module covers fixing OS/app/mobile problems, removing malware safely, and the professional procedures every tech follows.
7.1 OS & Application Troubleshooting
Software problems follow the same six-step methodology. A Windows Blue Screen (BSOD) or a macOS spinning pinwheel signals a crash — check recent driver/update changes, run diagnostics, review logs, and boot to .
For a crashing app: repair/reinstall it, update it and the OS, check compatibility, and clear its cache. Slow performance? Check Task Manager, startup apps, malware, disk space, and overheating.
| Symptom | First actions |
|---|---|
| BSOD / pinwheel | Note recent changes; review logs; boot to Safe Mode; roll back driver/update |
| App crashes / won't open | Repair/reinstall, update, check compatibility, clear cache |
| Slow performance | Task Manager, startup apps, malware scan, disk space, temps |
| Pop-ups / browser redirects | Remove extensions, reset browser, run anti-malware |
| Certificate warning | Verify the site and the system clock; don't bypass on sensitive sites |
7.2 Malware Removal
CompTIA defines a specific best-practice order for removing malware — and the order is tested.
| Step | Action |
|---|---|
| 1 | Investigate and verify malware symptoms |
| 2 | Quarantine the infected system |
| 3 | Disable System Restore (in Windows) |
| 4 | Remediate — update anti-malware, then scan and remove |
| 5 | Schedule scans and run updates |
| 6 | Re-enable System Restore and create a restore point |
| 7 | Educate the end user |
7.3 Mobile & Security Troubleshooting
Mobile problems have their own playbook: clear app cache/data and update for crashes; check battery usage by app and replace a swollen battery for drain/overheating; toggle airplane mode or reset network settings for connectivity. Mobile malware shows as high data use, unexpected ads, and fake apps — install only from official stores. Security symptoms (rogue ads, leaked data, certificate warnings) tie back to the malware and social-engineering content in Module 6.
7.4 Operational Procedures
The professional side of the job. Safety first: control with antistatic straps/mats, follow the for chemical and battery/toner disposal, use a Class C extinguisher on electrical fires, and protect power with a surge protector or a . Then the process disciplines: , the , ticketing/knowledge-base documentation, asset management, scripting, and professional communication and data privacy.
| Type | What it copies | Trade-off |
|---|---|---|
| Full | Everything | Slowest backup, fastest restore |
| Incremental | Changes since the last backup | Fast backup, slower restore (needs the chain) |
| Differential | Changes since the last full | Slower backup, faster restore than incremental |
| Extension | Language |
|---|---|
| .bat | Windows batch |
| .ps1 | PowerShell |
| .sh | Linux/Unix shell |
| .py | Python |
| .js | JavaScript |
| .vbs | VBScript |
Checkpoint · Software Troubleshooting & Operations (Core 2)
Question 1 of 10
A help-desk technician suspects malware on a workstation. According to CompTIA's best-practice malware removal procedure, what should be done immediately after identifying and verifying the symptoms?
How to Use This CompTIA A+ Study Guide
The A+ is two exams, so plan for two pushes. The most efficient path to passing both:
- Tackle one core at a time. Modules 1–4 are Core 1 (220-1201); Modules 5–7 are Core 2 (220-1202). Many people pass Core 1 first, then Core 2.
- Study by weight. In Core 1 lead with Troubleshooting (28%), Hardware (25%), and Networking (23%). In Core 2, Operating Systems and Security tie at 28% each.
- Master the two big procedures. The 6-step troubleshooting methodology and the 7-step malware removal order appear constantly — memorize both.
- Check off as you go. Use the Study Guide Contents to mark each section done; it raises your exam-readiness score.
- Take every checkpoint, then drill. Send weak domains into the flashcards and a practice test until the score climbs.
A+ Concept Questions
Common CompTIA A+ concepts candidates search while studying — each answered briefly and backed by an official source. Test yourself, then drill them as flashcards.
CompTIA A+ Glossary
The high-yield CompTIA A+ terms in one place — hover any dotted term in the guide, or flip the whole deck here as a self-grading flashcard set.
- 3-2-1 backup rule
- Keep 3 copies of data, on 2 media types, with 1 offsite — a resilient backup strategy.
- Active Directory
- Microsoft's directory service for centralized authentication, accounts, and policy in a domain.
- APIPA
- Automatic Private IP Addressing — the 169.254.0.0/16 address a host self-assigns when no DHCP server responds.
- BIOS/UEFI
- Motherboard firmware that initializes hardware at power-on and starts the boot process; UEFI is the modern version with Secure Boot and GPT support.
- BitLocker
- Windows full-disk encryption (Pro and higher) that uses the TPM to protect data if a device is lost or stolen.
- Change management
- A documented process to request, assess, approve, implement, and review changes safely.
- CIA triad
- The three goals of security: Confidentiality, Integrity, and Availability.
- CPU
- Central Processing Unit — the processor that executes instructions; mounts in an LGA or PGA socket.
- DDR5
- The current generation of system RAM — higher bandwidth and lower voltage (1.1V) than DDR4; the modules are keyed differently and are not interchangeable.
- DHCP
- Dynamic Host Configuration Protocol — automatically assigns IP address, mask, gateway, and DNS to clients (ports 67/68).
- DISM
- Deployment Image Servicing and Management — repairs the Windows component store/image.
- DNS
- Domain Name System — resolves hostnames to IP addresses (port 53).
- ECC RAM
- Error-Correcting Code memory that detects and corrects single-bit errors; used in servers and workstations where data integrity matters.
- ESD
- Electrostatic discharge — static that can destroy components; controlled with antistatic straps and mats.
- exFAT
- A file system for flash media that removes FAT32's 4 GB file-size limit; good cross-platform.
- FAT32
- An older, widely compatible file system limited to 4 GB maximum file size and no permissions.
- Group Policy
- Centralized Windows configuration of computers and users, applied in a domain or locally (Pro+).
- Hypervisor
- Software that creates and runs virtual machines; Type 1 runs on bare metal, Type 2 on a host OS.
- IaaS
- Infrastructure as a Service — rent raw compute, storage, and networking; you manage the OS and apps.
- IP address
- A logical address identifying a device on a network; IPv4 is 32-bit (dotted decimal), IPv6 is 128-bit.
- Least privilege
- Granting users only the minimum access needed for their job to limit damage.
- M.2
- A compact internal expansion form factor for SSDs (SATA or NVMe), Wi-Fi, and cellular cards.
- Malware
- Malicious software — viruses, worms, Trojans, ransomware, spyware, rootkits, and cryptominers.
- MFA
- Multifactor authentication — requires two or more factors (know, have, are) to verify identity.
- NAT
- Network Address Translation — lets many private IPs share one public IP and hides the internal network.
- NTFS
- The modern Windows file system with permissions, encryption, journaling, and large-file support.
- NVMe
- Non-Volatile Memory Express — a storage interface that runs SSDs over PCIe lanes for multi-gigabyte-per-second speeds.
- PaaS
- Platform as a Service — a managed platform to build and run apps without managing servers.
- PCIe
- PCI Express — the high-speed expansion bus for GPUs, NVMe SSDs, and add-in cards (x1, x4, x8, x16 lanes).
- Phishing
- A social-engineering attack using fraudulent messages to steal credentials or deliver malware.
- PoE
- Power over Ethernet — delivers power and data over one Ethernet cable to APs, cameras, and phones.
- POST
- Power-On Self-Test — the firmware hardware check at startup; failures are signaled by beep codes or diagnostic LEDs.
- PSU
- Power Supply Unit — converts AC wall power to the DC voltages (+3.3V, +5V, +12V) the PC needs.
- RAID
- Redundant Array of Independent Disks — combining multiple drives for performance, redundancy, or both (levels 0, 1, 5, 10).
- RAM
- Random Access Memory — fast, volatile system memory that holds running programs and data; cleared when power is lost.
- Ransomware
- Malware that encrypts files and demands payment for the key; defended by offline backups.
- Rootkit
- Stealthy, privileged malware that hides itself and is very hard to detect or remove.
- Router
- A Layer-3 device that forwards packets between different networks using IP addresses.
- SaaS
- Software as a Service — ready-to-use applications over the internet; the provider manages everything.
- Safe Mode
- A Windows startup mode with minimal drivers/services used to troubleshoot drivers, updates, and malware.
- SATA
- Serial ATA — the common interface for hard drives and entry-level SSDs (about 600 MB/s).
- SDS
- Safety Data Sheet — documents safe handling, storage, and disposal of chemicals and components.
- sfc /scannow
- System File Checker — scans and repairs corrupted Windows system files.
- Social engineering
- Manipulating people (phishing, tailgating, impersonation) to gain access or information.
- SSD
- Solid-State Drive — storage using flash memory with no moving parts; far faster and more durable than a hard disk drive.
- Subnet mask
- Separates the network and host portions of an IP address, defining which addresses share a local network.
- Switch
- A Layer-2 device that forwards frames within a LAN using MAC addresses.
- System Restore
- Rolls Windows system files and settings back to an earlier restore point without touching personal files.
- TCP
- Transmission Control Protocol — connection-oriented, reliable, ordered delivery (web, email, file transfer).
- TPM
- Trusted Platform Module — a chip that securely stores cryptographic keys; required for BitLocker and Windows 11.
- Trojan
- Malware disguised as legitimate software that delivers a hidden payload or backdoor when run.
- UAC
- User Account Control — prompts for elevation before system changes, supporting least privilege.
- UDP
- User Datagram Protocol — connectionless and fast with no delivery guarantees (streaming, VoIP, DNS).
- UPS
- Uninterruptible Power Supply — battery backup that allows a clean shutdown during a power outage.
- Virtual machine
- A software-based computer running its own OS on shared host hardware via a hypervisor.
- Virus
- Malware that attaches to a file/program and spreads when a user runs the infected host.
- VLAN
- Virtual LAN — logically segments a switch into separate broadcast domains for isolation.
- VPN
- Virtual Private Network — encrypts traffic over an untrusted network for secure remote access.
- Worm
- Self-replicating malware that spreads across networks without user action.
- WPA3
- The current Wi-Fi security standard; stronger than WPA2 and far stronger than the broken WEP.
CompTIA A+ Study Guide FAQ
Two. You must pass both Core 1 (220-1201) and Core 2 (220-1202) to earn the single A+ certification. They are separate exams that can be taken in any order, each with its own fee and passing score.
Each core has a maximum of 90 questions and a 90-minute time limit. Questions include multiple choice (single and multiple response), drag-and-drop, and performance-based questions (PBQs) that simulate real tasks.
On a scaled range of 100 to 900, Core 1 (220-1201) requires 675 and Core 2 (220-1202) requires 700. Because the scores are scaled, you do not need a fixed percentage right — answer every question, as there is no penalty for guessing.
Core 1: Mobile Devices (13%), Networking (23%), Hardware (25%), Virtualization & Cloud Computing (11%), and Hardware & Network Troubleshooting (28%). Core 2: Operating Systems (28%), Security (28%), Software Troubleshooting (23%), and Operational Procedures (21%).
Each core exam costs about $253 USD at list price (so roughly $506 for both), though vouchers, bundles, and student discounts can lower that. Prices vary by region and change over time — confirm the current price with CompTIA before you book.
The CompTIA A+ is valid for three years. You renew it through CompTIA's Continuing Education (CE) program by earning continuing-education units, or by passing a higher-level CompTIA certification that automatically renews it.
Study by weight and by core. In Core 1, Hardware & Network Troubleshooting (28%), Hardware (25%), and Networking (23%) dominate. In Core 2, Operating Systems and Security tie at 28% each. Read each module, take the checkpoint, then drill gaps with our free practice test and flashcards.
Yes — this study guide, the diagrams, the checkpoints, the glossary, the practice test, and the flashcards are 100% free with no account required. It maps to CompTIA's current V15 (220-1201 and 220-1202) exam objectives.
The current version is V15: 220-1201 (Core 1) and 220-1202 (Core 2), which launched in 2025 and replaced the older 220-1101/220-1102 exams. This guide is built to the current V15 objectives.
References
- 1.CompTIA. “A+ Core 1 and Core 2 (V15) Certification.” comptia.org. ↑
- 2.CompTIA. “A+ 220-1201 (Core 1) Exam Objectives, V15.” comptia.org. ↑
- 3.CompTIA. “A+ 220-1202 (Core 2) Exam Objectives, V15.” comptia.org. ↑
- 4.Microsoft Learn. “NTFS overview.” learn.microsoft.com. ↑
- 5.Microsoft Learn. “BitLocker overview.” learn.microsoft.com. ↑
- 6.Microsoft Learn. “User Account Control overview.” learn.microsoft.com. ↑
- 7.Microsoft Learn. “Use the System File Checker tool.” learn.microsoft.com. ↑
- 8.National Institute of Standards and Technology (NIST). “Computer Security Resource Center Glossary.” csrc.nist.gov. ↑
- 101.Microsoft Learn. “Start your PC in Safe Mode in Windows.” support.microsoft.com, accessed 19 June 2026. ↑
- 102.National Institute of Standards and Technology (NIST). “Confidentiality (CIA) — Glossary.” csrc.nist.gov, accessed 19 June 2026. ↑
- 103.National Institute of Standards and Technology (NIST). “Phishing — Glossary.” csrc.nist.gov, accessed 19 June 2026. ↑
- 104.National Institute of Standards and Technology (NIST). “Multi-factor authentication — Glossary.” csrc.nist.gov, accessed 19 June 2026. ↑
- 105.National Institute of Standards and Technology (NIST). “Ransomware — Glossary.” csrc.nist.gov, accessed 19 June 2026. ↑

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