Click Study Flashcards above to open the flashcard hub — hundreds of PTCB cards you can flip, match, type, or quiz yourself on. Every card is drawn from the four PTCE content-outline domains, so you study exactly what the Pharmacy Technician Certification Exam tests.[1]
Pair them with our free practice questions and study guide. Want extra insurance for exam day? Capital Prep’s PTCB premium study materials come with a PTCB exam pass guarantee: your money back if you don’t pass, plus up to $129 toward your retake fee — and Career Employer students get a special discount.
PTCB Flashcard Study Modes
Flip mode lets you study each card front and back at your own pace, Match times you pairing terms with definitions, Type shows the definition and asks you to key the term back, such as producing Statin suffix from its description, and Quiz turns the same 280 cards into multiple choice. Rotate all four so recall stays active rather than passive.

Why Flashcards Work for the PTCB Exam
Medications carries 127 cards and matches the 35% weighting the Pharmacy Technician Certification Board gives this area, so it is the bulk of the deck. The cards drill drug classes, suffix patterns, brand-to-generic pairs, and the vocabulary that surrounds therapy, including Indication, Prophylaxis, ARB suffix, and PPI suffix. Brand recognition cards such as Brand: Lasix and Brand: Cozaar train the pairing you will need to read orders quickly, while pattern cards like Suffix ’-vir’ let you infer a class you have not memorized outright.
Order Entry and Processing holds 69 cards covering the mechanics of taking a prescription from intake through fill. Third-party billing terms appear as BIN / PCN, compounding technique shows up in Levigation, Trituration, and Reconstitution, and calculation-adjacent prompts include Alligation use and Sig: ’gr’ unit. Substitution logic gets its own treatment in DAW 1 vs DAW 0, and documentation appears in the card that asks What is an MAR?
Federal Requirements has 46 cards on the laws, agencies, and forms that govern practice. Reporting and monitoring systems appear as PDMP, MedWatch, and VAERS, privacy and counseling rules as HIPAA and OBRA-90, and controlled substance paperwork as DEA Form 41. Older statutes such as PPPA (1970) and risk programs like REMS round out the terminology you are expected to recognize by name.
Patient Safety and Quality Assurance rounds out the deck with 38 cards. Compounding standards are drilled through USP <795>, USP <797>, and USP <800>, error-prevention vocabulary through LASA drugs and Smart pump, and quality systems through prompts like What is FMEA? and What is an ISMP? Geriatric prescribing caution appears as Beers Criteria.
That matters on the PTCE, where facts like drug-class suffixes, brand-generic pairs, the DEA schedules, antidotes, and pharmacy conversions must be instantly available. Used alongside our practice questions and study guide, flashcards turn review time into measurable progress.
PTCB Flashcards by Topic
The cards are organized by the four PTCE content-outline domains. Weight your study toward the heaviest one — Medications is 35% of the scored items:[1]
| PTCE domain | Weight |
|---|---|
| Medications | 35% |
| Patient Safety & Quality Assurance | 23.75% |
| Order Entry & Processing | 22.5% |
| Federal Requirements | 18.75% |
How to Get the Most Out of These Flashcards
- Start with the heaviest domain. Medications is 127 cards and 35% of the exam, so open there and keep cycling it even after the other three domains feel solid.
- Type-drill the pattern cards. Force yourself to key Statin suffix and ARB suffix from their definitions, because suffix recognition is what lets you classify unfamiliar drug names on test day.
- Use Match for brand pairs. Timed matching suits Brand: Lasix and similar brand-to-generic cards, where speed of recall matters more than being able to explain the concept.
- Switch to the practice test once recall holds. When Quiz mode on Federal Requirements and Patient Safety and Quality Assurance stops surprising you, move to full-length questions and the study guide for gaps.
- Work in domain-sized sittings. Take the 69 Order Entry and Processing cards or the 46 Federal Requirements cards as one block, then revisit missed cards the next day.
PTCB Flashcards FAQ
Hundreds of free PTCB flashcards, organized across the four PTCE content-outline domains tested on the Pharmacy Technician Certification Exam — from drug classes and brand-generic pairs through federal law, DEA schedules, patient safety, pharmacy math, and order processing. They're free with no account required.
Yes. Flashcards use active recall — retrieving an answer from memory — which research shows is one of the most effective ways to make information stick, especially in short sessions spread over several days. That matters for facts like drug-class suffixes, brand-generic pairs, DEA schedules, and pharmacy conversions.
Every PTCE domain: Medications (the largest — drug classes, brand/generic names, interactions, antidotes, storage), Patient Safety & Quality Assurance (high-alert and LASA drugs, error prevention, DUR), Order Entry & Processing (sig codes, pharmacy math, NDC numbers), and Federal Requirements (DEA schedules, DEA forms, restricted programs, recalls, DSCSA).
Yes. Every card is written to the current PTCE content outline that took effect January 6, 2026 — Medications (35%), Patient Safety & Quality Assurance (23.75%), Order Entry & Processing (22.5%), and Federal Requirements (18.75%) — and to official guidance from the DEA, FDA, and ISMP, so you study exactly what the exam tests.
Mix the modes: flip to learn, type to test recall, match for speed, and quiz to check yourself. Spend the most time on Medications — at 35% it is the largest domain — and learn drugs by class using the generic-name suffix, plus brand-generic pairs both ways.
Yes — 100% free, all four study modes, no paywall.
PTCB flashcard bank
All 280 cards, by topic
A reference copy of every card in this deck. Each answer stays hidden until you choose to show it. To study with Flip, Match, Type and Quiz modes and track what you have mastered, use Study Flashcards at the top of the page.
Medications (127)
- Lisinopril class & use
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ACE inhibitor — treats hypertension and heart failure. Watch for dry cough and hyperkalemia; contraindicated in pregnancy.
- Metoprolol class & use
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Beta-blocker (cardioselective, beta-1) — hypertension, angina, heart failure, post-MI. Slows heart rate.
- Amlodipine class & use
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Dihydropyridine calcium channel blocker — hypertension and angina. Common side effect: peripheral (ankle) edema.
- Atorvastatin class & use
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HMG-CoA reductase inhibitor (statin) — lowers LDL cholesterol. Take at any time of day; monitor for muscle pain (myopathy).
- Metformin class & use
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Biguanide — first-line for type 2 diabetes. Lowers hepatic glucose output; hold before contrast dye (lactic acidosis risk).
- Omeprazole class & use
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Proton pump inhibitor (PPI) — GERD, peptic ulcers. Take 30–60 minutes before the first meal.
- Levothyroxine use
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Synthetic T4 thyroid hormone — treats hypothyroidism. Take on an empty stomach; narrow therapeutic index.
- Albuterol class & use
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Short-acting beta-2 agonist (SABA) — rescue inhaler for acute bronchospasm/asthma. Fast onset.
- Warfarin antidote
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Vitamin K (phytonadione). Warfarin is an anticoagulant monitored by INR (target usually 2–3).
- Heparin antidote
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Protamine sulfate. Heparin is monitored by aPTT.
- Opioid overdose antidote
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Naloxone (Narcan) — an opioid antagonist that reverses respiratory depression.
- Acetaminophen overdose antidote
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N-acetylcysteine (NAC, Acetadote/Mucomyst).
- Benzodiazepine overdose antidote
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Flumazenil.
- Insulin onset: rapid-acting
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Lispro, aspart, glulisine — onset ~15 minutes. Give right before a meal.
- Insulin: long-acting (basal)
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Glargine (Lantus) and detemir (Levemir) — no pronounced peak, ~24-hour duration.
- Lasix (furosemide) class
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Loop diuretic — edema and hypertension. Can cause hypokalemia (low potassium).
- Spironolactone class
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Potassium-sparing diuretic / aldosterone antagonist. Risk of hyperkalemia.
- Hydrochlorothiazide (HCTZ) class
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Thiazide diuretic — first-line for hypertension. Can cause hypokalemia and raise glucose/uric acid.
- Losartan class & use
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Angiotensin II receptor blocker (ARB) — hypertension. Alternative when ACE inhibitors cause cough.
- Clopidogrel (Plavix) class
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Antiplatelet (P2Y12 inhibitor) — prevents clots after stents and in ACS.
- Apixaban (Eliquis) class
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Direct oral anticoagulant (factor Xa inhibitor) — atrial fibrillation, DVT/PE. No routine INR monitoring.
- Amoxicillin class
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Penicillin (beta-lactam) antibiotic. Augmentin = amoxicillin + clavulanate.
- Azithromycin (Z-Pak) class
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Macrolide antibiotic. Common 5-day Z-Pak regimen for respiratory infections.
- Ciprofloxacin class & warning
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Fluoroquinolone antibiotic. Boxed warning: tendon rupture; avoid with antacids/dairy (chelation).
- Doxycycline class & caution
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Tetracycline antibiotic. Avoid in pregnancy and young children (tooth staining); photosensitivity.
- Sulfamethoxazole/trimethoprim
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Bactrim — a sulfonamide combination antibiotic for UTIs and MRSA. Sulfa allergy caution.
- Gabapentin use
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Anticonvulsant also used for neuropathic pain. Now a controlled substance in some states.
- Sertraline (Zoloft) class
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SSRI antidepressant. Used for depression and anxiety; takes weeks for full effect.
- Fluoxetine (Prozac) class
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SSRI antidepressant with a long half-life.
- Duloxetine (Cymbalta) class
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SNRI — depression, anxiety, and neuropathic pain.
- Alprazolam (Xanax) class & schedule
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Benzodiazepine, Schedule IV controlled substance — anxiety. Risk of dependence.
- Zolpidem (Ambien) class
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Non-benzodiazepine 'Z-drug' hypnotic for insomnia. Schedule IV.
- Hydrocodone/acetaminophen schedule
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Norco/Vicodin — Schedule II opioid combination.
- Oxycodone schedule
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Schedule II opioid analgesic (OxyContin = extended release).
- Prednisone class
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Oral corticosteroid — anti-inflammatory/immunosuppressant. Taper to stop; take with food.
- Montelukast (Singulair) class
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Leukotriene receptor antagonist — asthma maintenance and allergic rhinitis.
- Tamsulosin (Flomax) use
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Alpha-1 blocker — benign prostatic hyperplasia (BPH). Can cause orthostatic hypotension.
- Sildenafil (Viagra) class
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Phosphodiesterase-5 (PDE5) inhibitor — erectile dysfunction. Never combine with nitrates.
- Allopurinol use
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Xanthine oxidase inhibitor — lowers uric acid to prevent gout (not for an acute attack).
- Digoxin use & caution
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Cardiac glycoside — heart failure and atrial fibrillation. Narrow therapeutic index; toxicity worsened by low potassium.
- Phenytoin (Dilantin) use
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Antiepileptic — seizures. Narrow therapeutic index; monitor levels.
- Carbamazepine genetic test
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HLA-B*1502 testing before use in at-risk patients (severe skin reactions/SJS).
- Lithium caution
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Mood stabilizer for bipolar disorder. Narrow therapeutic index; monitor levels, sodium, and hydration.
- Metronidazole (Flagyl) warning
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Antibiotic/antiprotozoal — avoid alcohol (disulfiram-like reaction).
- Tramadol class & schedule
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Centrally acting opioid analgesic, Schedule IV. Seizure and serotonin syndrome risk.
- Pregabalin (Lyrica) schedule
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Schedule V — neuropathic pain, fibromyalgia, seizures.
- Methotrexate use & schedule note
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DMARD/antimetabolite — rheumatoid arthritis and cancer. Often dosed WEEKLY (a daily error is fatal); give folic acid.
- Levodopa/carbidopa use
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Parkinson disease — replaces dopamine; carbidopa prevents peripheral breakdown.
- Epinephrine (EpiPen) use
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Treats anaphylaxis — give intramuscularly in the outer thigh.
- Ondansetron (Zofran) class
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5-HT3 antagonist antiemetic — prevents nausea/vomiting.
- Diphenhydramine (Benadryl) class
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First-generation (sedating) antihistamine.
- Loratadine/cetirizine class
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Second-generation (non-/less-sedating) antihistamines for allergies.
- Pantoprazole class
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Proton pump inhibitor (PPI) — GERD; available IV in hospitals.
- Ranitidine status
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An H2 blocker (Zantac) withdrawn from the U.S. market over NDMA impurity; famotidine is the H2-blocker alternative.
- Warfarin drug interactions
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Many — including antibiotics, NSAIDs, and vitamin-K-rich foods. Monitored by INR.
- Insulin storage
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Unopened: refrigerate. Opened/in-use: usually room temperature for ~28 days (check the product). Never freeze.
- Nitroglycerin SL storage & use
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Sublingual tablet for angina — store in original amber glass, away from light/heat; may repeat every 5 minutes ×3.
- Beta-blocker suffix
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Generic names ending in '-olol' (metoprolol, atenolol, propranolol).
- ACE inhibitor suffix
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Generic names ending in '-pril' (lisinopril, enalapril, ramipril).
- ARB suffix
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Generic names ending in '-sartan' (losartan, valsartan, olmesartan).
- Statin suffix
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Generic names ending in '-statin' (atorvastatin, simvastatin, rosuvastatin).
- PPI suffix
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Generic names ending in '-prazole' (omeprazole, pantoprazole, esomeprazole).
- Triptan suffix & use
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'-triptan' (sumatriptan) — abortive treatment of migraine.
- Benzodiazepine suffix
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Often end in '-pam' or '-lam' (lorazepam, diazepam, alprazolam).
- Aminoglycoside suffix
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Antibiotics ending in '-micin/-mycin' such as gentamicin; monitor for nephro-/ototoxicity.
- Calcium channel blocker (dihydropyridine) suffix
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'-dipine' (amlodipine, nifedipine).
- Brand: Lipitor
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Generic atorvastatin (a statin).
- Brand: Synthroid
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Generic levothyroxine.
- Brand: Glucophage
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Generic metformin.
- Brand: Coumadin
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Generic warfarin.
- Brand: Prilosec
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Generic omeprazole.
- Brand: Norvasc
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Generic amlodipine.
- Brand: Zestril/Prinivil
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Generic lisinopril.
- Brand: Ventolin/ProAir
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Generic albuterol.
- Brand: Lasix
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Generic furosemide.
- Brand: Neurontin
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Generic gabapentin.
- Brand: Lopressor/Toprol XL
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Generic metoprolol (tartrate / succinate XL).
- Brand: Cozaar
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Generic losartan.
- Brand: Crestor
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Generic rosuvastatin.
- Brand: Eliquis
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Generic apixaban.
- Brand: Xarelto
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Generic rivaroxaban (factor Xa inhibitor).
- Brand: Januvia
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Generic sitagliptin (a DPP-4 inhibitor).
- Brand: Ozempic
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Generic semaglutide (a GLP-1 receptor agonist).
- Brand: Humira
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Generic adalimumab (a TNF-inhibitor biologic).
- DPP-4 inhibitor suffix
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'-gliptin' (sitagliptin, saxagliptin) — type 2 diabetes.
- GLP-1 agonist suffix
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'-glutide/-tide' (semaglutide, liraglutide, dulaglutide) — type 2 diabetes and weight loss.
- SGLT2 inhibitor suffix
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'-gliflozin' (empagliflozin, dapagliflozin) — diabetes and heart/kidney benefit.
- Monoclonal antibody suffix
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'-mab' (adalimumab, infliximab) — biologic agents.
- Proton pump inhibitors take when?
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30–60 minutes before the first meal of the day.
- Bisphosphonate (alendronate) directions
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Take on an empty stomach with a full glass of water; stay upright 30 minutes (esophageal irritation).
- Tetracycline / fluoroquinolone food caution
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Avoid taking with dairy, antacids, or iron — these cations chelate the drug and reduce absorption.
- Atrial fibrillation on EKG
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Irregularly irregular rhythm — relevant because warfarin/DOACs and rate-control drugs are prescribed for it.
- Warfarin monitoring lab
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INR (international normalized ratio); therapeutic range usually 2–3.
- Drug for hypothyroidism vs hyperthyroidism
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Hypothyroid → levothyroxine (replace). Hyperthyroid → methimazole/PTU (suppress).
- Aspirin low-dose use
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81 mg daily as an antiplatelet to reduce heart-attack/stroke risk in selected patients.
- NSAID examples & caution
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Ibuprofen, naproxen — anti-inflammatory; GI bleeding and kidney risk, especially with anticoagulants.
- Acetaminophen max daily dose
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Generally no more than 4 g (4000 mg) per day in healthy adults; less with liver disease/alcohol use.
- Antibiotic that needs level monitoring
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Vancomycin and aminoglycosides (gentamicin) — monitor trough levels for efficacy and toxicity.
- Insulin sliding scale
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Dosing insulin based on measured blood glucose — a high-alert process; double-check the units.
- Anticoagulant vs antiplatelet
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Anticoagulants (warfarin, heparin, DOACs) target clotting factors; antiplatelets (aspirin, clopidogrel) stop platelets clumping.
- Suffix '-cycline'
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Tetracycline antibiotics (doxycycline, minocycline).
- Suffix '-floxacin'
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Fluoroquinolone antibiotics (ciprofloxacin, levofloxacin).
- Suffix '-cillin'
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Penicillin antibiotics (amoxicillin, ampicillin).
- Suffix '-azole' (antifungal)
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Azole antifungals (fluconazole, ketoconazole).
- Suffix '-vir'
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Antiviral agents (acyclovir, oseltamivir, tenofovir).
- Drug for acute gout attack
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NSAIDs, colchicine, or corticosteroids — NOT allopurinol (which is for long-term prevention).
- Levothyroxine narrow therapeutic index
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Small dose changes matter; keep patients on the same manufacturer/product when possible.
- Common opioid side effects
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Constipation (does not improve with time), sedation, respiratory depression, nausea.
- Statin time of administration
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Short-acting statins (simvastatin) work best in the evening; long-acting (atorvastatin, rosuvastatin) any time.
- Why give folic acid with methotrexate?
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To reduce methotrexate's side effects (mucositis, GI upset); methotrexate is a folate antagonist.
- MAOI dietary caution
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Avoid tyramine-rich foods (aged cheese, cured meats) — hypertensive crisis risk.
- Serotonin syndrome
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Excess serotonin (e.g. SSRI + tramadol/triptan) — agitation, fever, tremor, rapid heart rate.
- EpiPen storage
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Room temperature, protected from light; do not refrigerate. Inspect that the solution is clear.
- Bioavailability
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The fraction of a dose that reaches systemic circulation; IV = 100%; oral is reduced by first-pass metabolism.
- First-pass effect
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Oral drugs are metabolized by the liver before reaching circulation, lowering the amount that takes effect.
- Half-life (t½)
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The time for the drug concentration to fall by half; ~4–5 half-lives to reach steady state or clear the drug.
- Contraindication
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A condition under which a drug should NOT be used (e.g. ACE inhibitors in pregnancy).
- Indication
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The FDA-approved condition a drug is used to treat.
- Adverse drug reaction (ADR)
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An unwanted, harmful response to a drug at normal doses; report serious ones via MedWatch.
- Prophylaxis
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Use of a medication to PREVENT a condition (e.g. propranolol for migraine prophylaxis).
- Synergistic interaction
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Two drugs together produce a greater effect than the sum of each alone.
- Loading dose vs maintenance dose
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A loading dose rapidly reaches therapeutic level; a maintenance dose keeps it there.
- What is titration?
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Gradually adjusting a dose up or down to reach the best effect with the fewest side effects.
- Therapeutic index
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The ratio between a drug's effective and toxic dose; a NARROW index (warfarin, digoxin, lithium) needs monitoring.
- Pharmacokinetics (ADME)
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What the body does to a drug: Absorption, Distribution, Metabolism, Excretion.
- Pharmacodynamics
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What the drug does to the body — its mechanism and effect at the site of action.
- Agonist vs antagonist
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An agonist activates a receptor (produces a response); an antagonist blocks it (e.g. naloxone blocks opioid receptors).
Federal Requirements (46)
- Controlled Substances Act: schedules
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Five schedules (I–V) by abuse potential. Schedule I has no accepted medical use; II–V do, with decreasing abuse potential.
- Schedule I examples
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No accepted U.S. medical use, high abuse: heroin, LSD, ecstasy, (federally) marijuana.
- Schedule II examples & refills
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High abuse, accepted use: oxycodone, fentanyl, morphine, Adderall. NO refills allowed.
- Schedule III–V refills
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May be refilled up to 5 times within 6 months of the original date.
- Schedule III / IV / V examples
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III: ketamine, anabolic steroids, Tylenol #3. IV: alprazolam, lorazepam, tramadol. V: low-dose codeine cough syrups, pregabalin.
- DEA Form 222
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Used to order/transfer SCHEDULE II controlled substances (or the electronic CSOS equivalent).
- DEA Form 41
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Used to record the DESTRUCTION of controlled substances.
- DEA Form 106
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Used to report the THEFT or significant LOSS of controlled substances.
- DEA Form 224
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Application for a pharmacy to register (and dispense) controlled substances.
- DEA number check digit
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Add 1st+3rd+5th digits, then (2nd+4th+6th)×2; the last digit of that sum must equal the 7th (check) digit.
- DEA number first letter
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Identifies registrant type (e.g. A/B/F = hospital/pharmacy/practitioner; M = mid-level); the 2nd letter = first letter of the last name.
- Controlled substance inventory frequency
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A complete inventory at least every 2 years; an initial inventory when first handling controlled substances.
- Schedule II record-keeping
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Must be kept SEPARATE from other records; many states require perpetual inventory for CII.
- Pseudoephedrine limits (CMEA)
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Combat Methamphetamine Epidemic Act: max 3.6 g/day and 9 g/30 days per purchaser; kept behind the counter with a logbook and ID.
- PPPA (1970)
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Poison Prevention Packaging Act — requires child-resistant packaging for most oral prescription drugs (patient may waive).
- FDCA (1938)
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Federal Food, Drug, and Cosmetic Act — required drugs to be proven SAFE before marketing; created the FDA's authority.
- Kefauver-Harris Amendment (1962)
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Required drugs to be proven EFFECTIVE (not just safe) — prompted by the thalidomide tragedy.
- Durham-Humphrey Amendment (1951)
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Created the legend (Rx-only) vs OTC distinction and the 'Rx only' label.
- HIPAA
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Health Insurance Portability and Accountability Act — protects patients' protected health information (PHI).
- OBRA-90
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Omnibus Budget Reconciliation Act of 1990 — requires DUR and an offer to counsel patients on new prescriptions.
- Controlled Substances Act (1970)
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Created the DEA scheduling system (I–V) for drugs with abuse potential.
- DSCSA (part of DQSA)
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Drug Supply Chain Security Act — tracks drugs through the supply chain to keep counterfeits out (drug pedigree/track-and-trace).
- Ryan Haight Act
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Requires an in-person (or qualifying telehealth) evaluation before prescribing controlled substances online.
- Anabolic Steroid Control Act (1990)
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Added anabolic steroids to Schedule III of the Controlled Substances Act.
- REMS
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Risk Evaluation and Mitigation Strategy — an FDA safety program for certain high-risk drugs (e.g. isotretinoin/iPLEDGE, clozapine).
- MedWatch
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The FDA program for voluntarily reporting adverse events and product problems.
- VAERS
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Vaccine Adverse Event Reporting System (CDC/FDA) — reporting adverse events after vaccination.
- Adulterated vs misbranded
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Adulterated = the product is contaminated/impure or improperly made. Misbranded = the labeling is false or misleading.
- Who issues DEA registrations?
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The Drug Enforcement Administration (DEA) — part of the Department of Justice.
- Who approves drugs / oversees labeling?
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The Food and Drug Administration (FDA).
- C-II emergency oral order rule
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Allowed in a genuine emergency for the amount needed; a written/e-prescription must follow within 7 days.
- Transfer of controlled Rx (III–V)
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Generally a one-time transfer of remaining refills (shared real-time databases may allow more); CII cannot be refilled or transferred.
- What must be on a controlled Rx?
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Patient name/address, drug, strength, quantity, directions, date, prescriber name/address and DEA number, and signature.
- Drug recall: who initiates?
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The manufacturer (often at the FDA's request); the pharmacy quarantines affected stock and notifies patients as directed.
- Reverse distributor
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A DEA-registered company that processes the return/destruction of expired or unwanted controlled substances.
- What is diversion?
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Theft or redirection of (usually controlled) medications for non-medical use; prevented by counts, audits, and ADC tracking.
- Perpetual inventory
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A running, real-time count of certain drugs (often CII) updated with each transaction.
- Vaccine handling (cold chain)
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Maintain required temperatures throughout storage/transport; log fridge/freezer temps and report excursions.
- C-V purchase without Rx
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Some Schedule V products may be sold without a prescription where state law allows, with ID and a logbook.
- Partial fill of CII
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Permitted under federal rules; the remainder is generally supplied within 30 days of the written date.
- Recordkeeping retention
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Pharmacy records (including controlled-substance records) are generally kept at least 2 years (states may require longer).
- Tamper-resistant Rx pad
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Required for many written prescriptions (especially Medicaid) to deter forgery.
- PDMP
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Prescription Drug Monitoring Program — a state database tracking controlled-substance dispensing to curb misuse.
- What is a wholesaler's role?
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A licensed distributor that supplies drugs to pharmacies; the DSCSA tracks products through them.
- OTC vs legend drug
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OTC = available without a prescription; legend (Rx-only) requires a prescription (Durham-Humphrey).
- Behind-the-counter (BTC)
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OTC products kept behind the counter requiring a sale interaction (e.g. pseudoephedrine).
Patient Safety and Quality Assurance (38)
- What is a high-alert medication?
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A drug that carries a heightened risk of significant patient harm if used in error — e.g. insulin, heparin, opioids, chemotherapy.
- ISMP do-not-use: 'U'
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Write out 'unit' — 'U' can be misread as 0, 4, or cc, causing overdose (especially insulin).
- ISMP do-not-use: trailing zero
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Never write 1.0 mg (can be read as 10). Do use a leading zero: 0.5 mg, never .5 mg.
- ISMP do-not-use: 'MS / MSO4 / MgSO4'
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Ambiguous (morphine vs magnesium sulfate). Write the full drug name.
- Tall man lettering
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Mixed-case lettering to distinguish look-alike names, e.g. predniSONE vs prednisoLONE, hydrOXYzine vs hydrALAZINE.
- What are 'the five rights' of medication?
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Right patient, right drug, right dose, right route, right time.
- What is a 'near miss'?
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An error caught and corrected before it reaches the patient.
- What is a sentinel event?
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An unexpected occurrence involving death or serious physical/psychological injury, requiring immediate investigation.
- What is root cause analysis (RCA)?
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A retrospective process that identifies the underlying cause(s) of an error to prevent recurrence.
- What is FMEA?
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Failure Mode and Effects Analysis — a PROACTIVE method that anticipates how a process could fail before harm occurs.
- What is a black box warning?
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The FDA's strongest warning, on the label, alerting to serious or life-threatening risks.
- What is medication reconciliation?
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Comparing a patient's current medication list against new orders at care transitions to avoid errors and omissions.
- What is therapeutic duplication?
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Two drugs from the same class (or with the same effect) prescribed together, raising overdose/side-effect risk.
- LASA drugs
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Look-Alike/Sound-Alike medications (e.g. hydralazine/hydroxyzine) — a leading source of errors; use tall man lettering and barcodes.
- What is an ISMP?
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Institute for Safe Medication Practices — a nonprofit that publishes high-alert and confused-name lists and error-prevention guidance.
- USP <797>
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Standard for sterile compounding (preventing contamination of injectables, IVs).
- USP <800>
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Standard for safe handling of HAZARDOUS drugs to protect workers and the environment.
- USP <795>
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Standard for NON-sterile compounding (oral, topical preparations).
- Laminar airflow hood: clean-to-dirty
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Work at least 6 inches inside; never block (shadow) airflow between the HEPA filter and the sterile object.
- Horizontal vs vertical flow hood
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Horizontal LAFW protects the PRODUCT (non-hazardous sterile). Vertical/BSC protects the WORKER (hazardous drugs).
- PPE for hazardous drugs
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Chemo-rated gloves (often double), gown, and respiratory/eye protection per USP <800>; compound in a containment device.
- Sharps disposal rule
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Never recap needles by hand; drop them point-first into a puncture-proof sharps container (OSHA).
- What is a recall: Class I / II / III?
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Class I = reasonable probability of serious harm or death; Class II = temporary/reversible harm; Class III = unlikely to cause harm.
- What is a barcode (BCMA) scan for?
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Verifying the right drug/dose at dispensing and bedside to prevent the wrong-drug error.
- What does a pharmacy tech do for an allergy alert?
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Stop and flag it for the pharmacist — the technician does not override clinical alerts.
- Beers Criteria
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A list of potentially inappropriate medications in older adults (e.g. avoiding certain sedatives/anticholinergics).
- Counseling: who may counsel?
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Only the pharmacist may counsel on a new prescription; the technician facilitates the offer (OBRA-90).
- What does a technician NOT do?
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Counsel patients clinically, make therapeutic decisions, perform the final verification, or override clinical alerts.
- Two patient identifiers
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Verify at least two identifiers (e.g. full name and date of birth) before dispensing — never the room number.
- Hand hygiene importance
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The single most effective measure to prevent the spread of infection in the pharmacy/healthcare setting.
- Hazardous drug spill kit
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Used to contain and clean a hazardous-drug spill per USP <800>; includes PPE, absorbent pads, and disposal bags.
- Quarantine of recalled stock
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Physically separate recalled/expired drugs from usable stock and label clearly to prevent dispensing.
- What is a P&T committee?
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Pharmacy and Therapeutics committee — decides the formulary and medication-use policy in a hospital/health plan.
- Smart pump
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An IV infusion pump with a dose-error-reduction software library to catch programming errors.
- Independent double check
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A second qualified person independently verifies a high-alert preparation (e.g. insulin, chemo, pediatric doses).
- Who counsels on OTC vs Rx?
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The pharmacist provides clinical counseling; technicians may direct customers and answer non-clinical questions.
- Look-alike packaging risk
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Similar vials/boxes cause selection errors — separate storage, barcodes, and alerts reduce the risk.
- Leading vs trailing zero (recap)
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Use a leading zero (0.5 mg). Never use a trailing zero (write 5 mg, not 5.0 mg) — prevents 10-fold errors.
Order Entry and Processing (69)
- Route abbreviation: PO
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By mouth (orally).
- Route abbreviation: IV / IM / SubQ
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IV = intravenous; IM = intramuscular; SubQ/SC = subcutaneous.
- Route abbreviation: SL / PR
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SL = sublingual (under the tongue); PR = per rectum.
- Frequency: QD / BID / TID / QID
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Once, twice, three times, four times daily. (QD/QOD are on the ISMP do-not-use list — write 'daily'.)
- Frequency: QH / Q4H / PRN
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QH = every hour; Q4H = every 4 hours; PRN = as needed.
- Timing: AC / PC / HS
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AC = before meals; PC = after meals; HS = at bedtime.
- Abbreviation: gtt / ung / supp
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gtt = drop(s); ung = ointment; supp = suppository.
- Abbreviation: stat / NPO
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stat = immediately; NPO = nothing by mouth.
- Sig: 'i tab PO BID'
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Take one tablet by mouth twice a day.
- Sig: 'ii gtts OU QID'
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Instill two drops in both eyes four times a day. (OD = right eye, OS = left eye, OU = both eyes.)
- What is an NDC number?
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National Drug Code — a 10- or 11-digit number identifying the labeler, product, and package size of a drug.
- What is a DUR / DUE?
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Drug Utilization Review — a check (often automated) for interactions, duplications, dose problems, and allergies during processing.
- What is an auxiliary label?
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A supplemental warning/instruction label on a dispensed prescription (e.g. 'Take with food', 'May cause drowsiness').
- What is prior authorization?
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Insurer approval required before a drug is covered; the pharmacy/prescriber submits clinical justification.
- Days' supply: 30 tablets, take 1 BID
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Take 2 per day → 30 ÷ 2 = 15 days' supply.
- Days' supply for eye drops
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Use ~20 drops per mL; divide total drops by drops used per day. (Account for both eyes and doses per day.)
- Days' supply for an inhaler
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Total actuations (puffs) ÷ puffs used per day. (Albuterol HFA = 200 actuations.)
- Days' supply for insulin
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Total units in the vial/pen(s) ÷ units used per day. (A 10 mL U-100 vial = 1000 units.)
- What is compounding?
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Preparing a customized medication by combining/altering ingredients for an individual patient when a commercial product won't work.
- Trituration
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Reducing a substance to a fine powder by grinding, often with a mortar and pestle.
- Geometric dilution
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Mixing a small amount of potent drug with an equal amount of diluent, then doubling repeatedly — ensures uniform distribution.
- Levigation
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Adding a small amount of liquid (levigating agent) to a powder to make a smooth paste and reduce particle size.
- Reconstitution
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Adding a specified volume of diluent (often sterile water) to a powdered drug to make a solution/suspension just before dispensing.
- Beyond-use date (BUD)
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The date after which a compounded or repackaged product should not be used — based on USP, not the manufacturer's expiration date.
- Expiration date vs BUD
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Expiration = manufacturer's date on the original container. BUD = assigned to compounded/repackaged products (usually shorter).
- Unit-dose vs bulk
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Unit-dose = a single packaged dose (common in hospitals). Bulk/multi-dose = larger stock containers.
- What is a formulary?
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An approved list of medications (often with preferred/tiered choices) a health plan or facility will cover or stock.
- Therapeutic substitution
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Dispensing a different drug in the same class than prescribed — requires prescriber/protocol approval (unlike generic substitution).
- Generic substitution
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Dispensing an AB-rated generic for the brand; allowed unless 'dispense as written' (DAW) is specified.
- DAW 1 vs DAW 0
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DAW 0 = substitution allowed (no restriction). DAW 1 = prescriber requires brand ('dispense as written').
- What is adjudication?
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The real-time electronic claim process where the insurer approves the prescription and returns the patient's copay.
- BIN / PCN
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Insurance routing numbers on the card: BIN (Bank Identification Number) and PCN (Processor Control Number) direct the claim.
- What is a copay?
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The fixed amount a patient pays for a covered prescription; the plan pays the rest.
- Rejected claim: 'refill too soon'
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The plan won't pay because too much supply remains; the patient may wait or pay cash.
- NDC mismatch / wrong NDC
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A claim or dispense error where the billed NDC doesn't match the product dispensed — correct before dispensing.
- What is a 340B program?
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A federal drug-pricing program that lets eligible safety-net providers buy outpatient drugs at reduced prices.
- DUR rejection at point of sale
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An online edit flags an interaction/duplication/early refill; the technician routes it to the pharmacist to resolve.
- Order entry: what does the tech verify first?
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That the prescription is complete and valid — patient info, drug, strength, quantity, directions, prescriber, and date.
- Why split a tablet?
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Cost or dose flexibility — but only scored/film-coated immediate-release tablets; never split extended-release or enteric-coated.
- Roman numeral: V, X, L, C
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V = 5, X = 10, L = 50, C = 100. (I = 1.)
- Sig: 'gr' unit
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Grain — an apothecary unit; 1 grain ≈ 65 mg (often rounded to 60 mg).
- Conversion: 1 kg / 1 lb
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1 kg = 2.2 lb; 1 lb = 16 oz. Convert pounds to kg by dividing by 2.2.
- Conversion: 1 tsp / 1 tbsp
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1 teaspoon = 5 mL; 1 tablespoon = 15 mL.
- Conversion: 1 fluid ounce / 1 pint
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1 fl oz = 30 mL; 1 pint = 480 mL; 1 gallon = 3840 mL.
- Conversion: 1 inch / 1 mL
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1 inch = 2.54 cm. 1 mL = 1 cc.
- Percent strength meaning
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% w/v = grams of drug per 100 mL; % w/w = grams per 100 g; % v/v = mL per 100 mL.
- Ratio strength 1:1000
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1 gram of drug in 1000 mL (or g) → 1 mg/mL. (Epinephrine 1:1000 = 1 mg/mL.)
- Alligation use
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Calculates how to mix two strengths (high and low) to make a desired in-between concentration.
- Flow rate (mL/hr) basics
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mL/hr = total volume ÷ infusion time (hours). Drops/min = (volume × drop factor) ÷ time in minutes.
- Dimensional analysis
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A calculation method that cancels units step by step to reach the desired unit — reduces dosing errors.
- Body surface area (BSA) dosing
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Used mainly for chemotherapy — dose per square meter (mg/m²); BSA from height and weight.
- Specific gravity
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The ratio of a substance's weight to the weight of an equal volume of water; water = 1. Used to convert weight and volume.
- Storage: refrigerator range
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About 2–8 °C (36–46 °F).
- Storage: controlled room temperature
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About 20–25 °C (68–77 °F).
- Storage: freezer range
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About −25 to −10 °C (−13 to 14 °F).
- What is repackaging?
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Moving a drug from a bulk container into unit-dose or smaller packages — assign a BUD and label fully.
- What is a PAR level?
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Periodic Automatic Replenishment level — the minimum stock that triggers reordering for inventory control.
- FEFO inventory rule
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First Expired, First Out — stock the shortest-dated product to be used first to minimize waste.
- What is an automated dispensing cabinet (ADC)?
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A computerized cabinet (e.g. Pyxis/Omnicell) that stores and tracks medications on nursing units.
- What is an MAR?
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Medication Administration Record — documents each dose given to an inpatient.
- What is e-prescribing (eRx)?
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Electronic transmission of a prescription from prescriber to pharmacy; EPCS covers controlled substances.
- What is a drug monograph?
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A standardized reference summarizing a drug's uses, dosing, interactions, and warnings.
- Suspension vs solution
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A suspension has undissolved particles (shake well); a solution is fully dissolved (clear).
- Enteric coating purpose
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Protects the drug from stomach acid (or the stomach from the drug); do not crush — it bypasses the stomach.
- Extended-release (ER/XR/SR) caution
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Do not crush or split — it releases the full dose at once (overdose risk).
- Buccal vs sublingual
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Buccal = dissolved between cheek and gum; sublingual = under the tongue. Both bypass first-pass metabolism.
- Transdermal patch
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Delivers drug through the skin over time (e.g. fentanyl, nicotine); rotate sites and remove the old patch.
- Compounding vs manufacturing
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Compounding is patient-specific; manufacturing makes large commercial batches (FDA-regulated differently).
- 503A vs 503B facility
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503A = traditional patient-specific compounding pharmacy; 503B = an FDA-registered outsourcing facility making larger batches.
References
- 1.Pharmacy Technician Certification Board (PTCB). “PTCE Content Outline (effective January 6, 2026).” PTCB.org. ↑
- 2.U.S. Drug Enforcement Administration (DEA). “Drug Scheduling (Controlled Substances Act).” DEA.gov. ↑
- 3.Institute for Safe Medication Practices (ISMP). “High-Alert Medications & Error-Prone Abbreviations.” ISMP.org. ↑
- 4.National Institutes of Health / National Library of Medicine. “StatPearls & DailyMed (drug classes, calculations, stability).” NIH/NLM. ↑

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