CPHQ Domain 6: Quality Review and accountability Welcome to your CPHQ Domain 6: Quality Review and accountability 1. CPHQ: Quality Review and accountability A hospital wants to measure the quality of care in its pediatric ward. Which of the following indicators would best represent a process measure for this purpose? Patient mortality rates in the pediatric ward The average time to administer medications after being prescribed Percentage of patients discharged from the pediatric ward Patient satisfaction scores in the pediatric ward None 2. CPHQ: Quality Review and accountability A healthcare organization is implementing a new quality improvement initiative. What is the primary goal of the "Plan" stage in the Plan-Do-Study-Act (PDS cycle? A) Identifying areas for improvement Implementing changes Analyzing the results of implemented changes Making adjustments based on results None 3. CPHQ: Quality Review and accountability What is the primary role of a healthcare quality committee in an organization? To make budgeting decisions for quality improvement projects To oversee and evaluate quality improvement initiatives To enforce disciplinary actions for quality failures To conduct regular audits of financial records None 4. CPHQ: Quality Review and accountability A hospital conducts a root cause analysis 'RCA' after a sentinel event. What is the main objective of conducting RCA in this context? To determine who is responsible for the event To identify underlying causes and prevent future occurrences To calculate financial losses due to the event To inform stakeholders about the event None 5. CPHQ: Quality Review and accountability A healthcare quality manager wants to measure patient satisfaction. Which of the following is the most appropriate method to gather this information? Analyzing patient complaints Conducting patient satisfaction surveys Reviewing hospital readmission rates Examining patient discharge notes None 6. CPHQ: Quality Review and accountability What is the primary focus of Six Sigma in healthcare quality improvement? Reducing variability and defects in processes Increasing patient satisfaction scores Enhancing employee morale Identifying new service areas for the organization None 7. CPHQ: Quality Review and accountability A healthcare organization wants to ensure compliance with regulatory standards. Which of the following would be the most effective way to achieve this goal? Conducting regular internal audits and inspections Training staff on customer service techniques Implementing a patient feedback system Increasing marketing efforts to attract more patients None 8. CPHQ: Quality Review and accountability A hospital's quality improvement team is evaluating patient outcomes. Which of the following is an example of an outcome measure in healthcare quality? The number of patients who receive flu vaccinations The time taken to transport patients to surgery The rate of patient readmissions within 30 days The percentage of nurses trained in advanced life support None 9. CPHQ: Quality Review and accountability In a healthcare organization, what is the purpose of a balanced scorecard in quality improvement? To measure financial performance only To balance the workload among healthcare staff To track key performance indicators across multiple dimensions To ensure fair treatment of all patients None 10. CPHQ: Quality Review and accountability A healthcare quality team wants to use evidence-based practices in their quality improvement initiatives. What does "evidence-based practice" mean in this context? Using the latest healthcare trends to guide practice Implementing practices based on strong scientific evidence and research Applying practices that have proven successful in other organizations Relying on the expertise of senior healthcare staff None 11. CPHQ: Quality Review and accountability A healthcare organization conducts a patient safety culture survey. What is the primary goal of this type of survey? To identify areas for improving patient safety and quality To determine patient satisfaction with the hospital's services To assess the effectiveness of medical treatments To evaluate the financial performance of the organization None 12. CPHQ: Quality Review and accountability Which of the following is an example of a structural measure in healthcare quality? The number of beds in a hospital ward The time taken to respond to patient calls The percentage of patients who receive flu vaccinations The rate of patient discharge errors None 13. CPHQ: Quality Review and accountability A healthcare organization wants to implement a continuous quality improvement (CQI) program. What is the primary focus of CQI in this context? Making incremental and ongoing improvements in processes and outcomes Enforcing strict compliance with regulatory standards Training healthcare staff in advanced medical techniques Achieving industry-leading patient satisfaction scores None 14. CPHQ: Quality Review and accountability A healthcare quality team is using the Lean Six Sigma approach to improve efficiency. What is one of the key principles of Lean Six Sigma? Reducing waste and unnecessary processes Increasing healthcare staff training Implementing advanced medical technologies Providing the highest levels of patient satisfaction None 15. CPHQ: Quality Review and accountability A hospital is reviewing its patient discharge process to improve quality. Which of the following would be an effective way to identify bottlenecks in the process? Conducting a process flow analysis Implementing patient feedback surveys Increasing the number of nurses in the discharge unit Reviewing hospital readmission rates None 16. CPHQ: Quality Review and accountability A healthcare organization wants to assess its performance in comparison with other similar organizations. What is this process called? Benchmarking Quality auditing Quality control Statistical analysis None 17. CPHQ: Quality Review and accountability A hospital's quality improvement team is analyzing data to measure the effectiveness of an intervention. Which of the following is an example of a quantitative measure in this context? The average length of stay in the hospital Patient feedback on the quality of care received Staff observations about the hospital environment Comments from healthcare professionals about patient care None 18. CPHQ: Quality Review and accountability A healthcare organization wants to implement a risk management program to improve quality and safety. What is the primary goal of risk management in this context? Identifying and addressing potential risks to patients and staff Reducing the financial costs of medical treatments Increasing patient satisfaction scores Training healthcare staff in new safety protocols None 19. CPHQ: Quality Review and accountability A healthcare quality team wants to measure the impact of a new patient safety program. Which of the following would be an example of a lagging indicator in this context? The rate of patient safety incidents over time The number of safety training sessions conducted The frequency of staff meetings to discuss safety issues The percentage of safety equipment installed in the hospital None 20. CPHQ: Quality Review and accountability A healthcare organization wants to improve communication among staff to enhance quality. What is an effective strategy to achieve this goal? Conducting regular multidisciplinary team meetings Increasing the number of training sessions for healthcare staff Implementing a patient feedback system Introducing new technology for internal communication None 1 out of 20 Time is Up! Time's up
