CNA Domain 4: Emotional and Mental Health Needs (Quiz 2) Welcome to your CNA Practice Quizzes. Note: We designed Two (2) sets of practice quizzes for this Domain. Each set has 25 questions. Domain 4 (quiz 2): Emotional and Mental Health Needs. (25 questions) Please click NEXT to start your Free CNA Practice Quizzes right away. Best of Luck! 1. CNA, Emotional and Mental Health Needs,CNA You notice a change in a resident’s mental condition. The best course of action is to ____. A. Try to use a sense of humor to lighten the mood of the resident. B. Report the change immediately to the charge nurse. C. Ask the resident if he or she has noticed a change in his or her personality. D. Plan to spend extra time with this resident as he or she may need more assistance than normal. None 2. CNA, Emotional and Mental Health Needs,CNA There are a number of common causes for constipation. Which of the following is NOT a common cause? A. If the patient has a diet that is low in fibre. B. If the patient is not ingesting enough water. C. If there is an increase in the patient’s intestinal mobility. D. If the patient is ignoring their urges to go to the bathroom. None 3. CNA, Emotional and Mental Health Needs,CNA In Elizabeth Kübler-Ross’s description of the grieving process, she states that a person goes through various stages when they lose someone close to them. She believes that the first stage of the grieving process is: A. Anger B. Denial C. Depression D. Acceptance None 4. CNA, Emotional and Mental Health Needs,CNA Encouraging your patients to take part in their care and in activities within the facility helps with their emotional and mental health needs by A. Keeping them in control of completing tasks. B. Allowing them to feel a sense of independence and improving their outlook. C. Allowing for more physical mobility. D. Giving yourself a break since you already have too many tasks to complete. None 5. CNA, Emotional and Mental Health Needs,CNA One of your patients is pacing around, yelling and screaming. He is even blurting out profanities. What is the FIRST action that a nursing assistant should take in this type of situation? A. Call your patient’s family members to help in this situation. B. Try to restrain your patient so that they do not cause themselves, or you any harm. C. Call the supervising nurse for assistance and direction. D. Ask your patient to calm down and relax. None 6. CNA, Emotional and Mental Health Needs,CNA Your patient catches you off guard with a sexual comment. Your best response to them should be: A. Walk away from your patient and pretend that you didn’t hear the vulgar comment. B. Let your patient know that the comment is absolutely unacceptable to you. C. Make a funny comment in response to their words to treat the incident like a joke. D. Change the subject and steer the conversation in another direction. None 7. CNA, Emotional and Mental Health Needs,CNA Your patient’s family member is upset that their loved one is unhappy at the facility. As the patient’s nursing assistant, the best way for you to handle this situation is: A. Listen to their concerns politely and tell them that you will share these concerns with the nurse. B. Tell the family member that you are stepping away until they calm down. C. Request that the patient’s family member put their complaints in writing. D. Explain to the patient’s family member calmly but firmly, that it is not your responsibility to discuss the patient’s care. None 8. CNA, Emotional and Mental Health Needs,CNA Out of the four choices below, which could be a primary contributing factor to a patient’s resentment towards their family members? A. The patient is missing the togetherness at family meals. B. The patient is feeling abandoned due to having been placed in other’s care. C. The patient is missing church attendance with their family members. D. The patient is missing annual family birthday parties. None 9. CNA, Emotional and Mental Health Needs,CNA From time-to-time, nursing assistants will encounter residents who are feeling anxious or unsettled about their surroundings or circumstances. The best way that you can help them deal with their anxiety is: A. You can distract your patient from their immediate thoughts by turning on the radio or T.V. B. You can open the curtains in order to let in more sunlight and brighten the patient’s surroundings. C. Allow them to re-group and re-focus in private by leaving the room. D. Comfort your patient by speaking to them in a calm manner. Your demeanor can affect their mental state. None 10. CNA, Emotional and Mental Health Needs,CNA Which of the following is an absolutely inappropriate way to deal with the stress of being a caregiver? A. Take up a new hobby. B. Join a club to take your mind off your work. C. Exercise and get outside daily for some fresh air. D. Talk to your co-workers and discuss your patients during lunch so you can vent all your frustrations. None 11. CNA, Emotional and Mental Health Needs,CNA Empathy is a characteristic that helps a nursing assistant care for their patients. Which of the following is the best example of a definition of this term? A. Maintaining awareness of the things you say and how those things can affect others. B. Putting yourself in your patient’s position or situation, without pitying them. C. Understanding the cause of your patient’s misbehaviors. D. All of the above. None 12. CNA, Emotional and Mental Health Needs,CNA One of your patients just found out that one of their family members has passed away. What is the best way that you can assist them with their grieving process? A. Remind your patient that death is inevitable and they shouldn’t worry too much. B. Suggest to your patient that they get their mind off this difficult time by thinking happy thoughts. C. Spend some time with your patient and offer your support, especially if they feel like talking to you about the situation. D. Tell the patient to calm down. None 13. CNA, Emotional and Mental Health Needs,CNA When a patient is dying, which of the five senses do they lose last? A. Sight B. Taste C. Hearing D. Touch None 14. CNA, Emotional and Mental Health Needs,CNA If your patient regularly becomes increasingly confused during dusk, early evening or during the night, they are most likely suffering from: A. Sundowner’s Syndrome B. Alzheimer’s Disease C. Dementia D. Psychosis None 15. CNA, Emotional and Mental Health Needs,CNA Your patient is showing signs of a change in their mental health. The best course of action for you as their nursing assistant to take would be: A. You must immediately report the change to your head nurse B. You can try and brighten your patient’s mood by using your sense of humor. C. In this instance, your patient may need nor assistance than usual, so you can plan to spend extra time with them. D. You can speak with your patient, to see if they themselves believe that there has been a change in their personality. None 16. CNA, Emotional and Mental Health Needs,CNA Your patient is progressively getting frustrated. He is upset and begins to raise his voice. Which of the following would be the best way to respond to his behavior? A. You can offer your care and support in order to comfort him and calm him dow B. You must report his behavior to your supervising nurse. C. You must request that your patient lower his voice so that the other patients do not get upset. D. You must always walk away from an irate patient so that they understand that you will not tolerate that kind of behavior. None 17. CNA, Emotional and Mental Health Needs,CNA Which of the symptoms below is NOT a sign of depression? A. If your patient has a decrease in their appetite. B. If your patient increases the amount that they sleep. C. If your patient becomes withdrawn. D. If your patient’s interest in joining the facility’s social activities increases. None 18. CNA, Emotional and Mental Health Needs,CNA Your patient is upset because he has learned that his roommate has passed away. He would like to discuss this with you. What is the best course of action for you to take? A. You can remind your patient that death is a natural part of life and reassure him that his roommate had a full life but is now in a better place. B. Tell your patient a personal story about a time that you had lost someone that you loved and how you dealt with it. C. Allow your patient to express their feelings about his roommate’s death. D. You can try distracting your patient by changing the subject and bringing up a more pleasant subject. None 19. CNA, Emotional and Mental Health Needs,CNA Our bodies naturally change due to the aging process. Which of the following is NOT a normal biological change? A. The digestive process slows down. B. The joints become less flexible and stiffer. C. The bones become weaker and thinner. D. The ability to make decisions weakens. None 20. CNA, Emotional and Mental Health Needs,CNA There are a number of ways that a nursing assistant may help their patient who is dealing with their impending death. All of the following are correct methods EXCEPT: A. Giving the patient their privacy, should they request it. B. Spending a decreased amount of time with the patient, so that the patient doesn’t feel the pressure to be sociable. C. Being available to show your patient the support that they need, by spending an increased amount of time with them. D. Sitting with your patient and listening to them when they want to talk about it. None 21. CNA, Emotional and Mental Health Needs,CNA Your patient recently learned that her spouse had passed away. What is the best way for the nursing assistant to deal with the patient? A. You can sit with your patient and offer support in case they wish to talk about what they’re feeling. B. You can introduce humor into your conversation to lighten the mood. C. You can bring in other patients throughout the day so that is occupies your patient’s time. D. You can completely ignore the topic and switch the conversation if your patient becomes emotional so that it takes his or her mind off of the loss. None 22. CNA, Emotional and Mental Health Needs,CNA While helping a resident, the resident hits you. What should you do? A. Leave the room immediately. B. Report the incident to the charge nurse. C. Firmly tell the resident never to hit you again. D. Pretend it did not happen. None 23. CNA, Emotional and Mental Health Needs,CNA If an alert and oriented client touches a nurse aide inappropriately, the nurse aide’s BEST response is to A. step back and ask the client not to do it again. B. slap the client’s hand. C. warn the client that the behavior may be punished. D. refuse to care for the client. None 24. CNA, Emotional and Mental Health Needs,CNA Mrs. Melvin is a demanding patient who is difficult to please. Which of the following would be appropriate for you to do when caring for Mrs. Melvin? A. Avoid Mrs. Melvin’s room once you have finished her care, so she won’t keep asking for things. B. Before leaving the room, ask Mrs. Melvin if you have done everything she needs. C. Require Mrs. Melvin to bathe and dress when you are available, not when she wishes to. D. Tell Mrs. Melvin you have other residents who need your help more than she does. None 25. CNA, Emotional and Mental Health Needs,CNA Whenever a patient visits the care facility for a short period of time only, to give their usual caregivers a ‘break,’ this is called A. Respite care B. Hospice care C. Therapeutic care D. Constant care None 1 out of 25 Time is Up! Time's up
