CMA Domain 3: Administrative Welcome to your CMA Domain 3: Administrative 1. CMA: Administrative When managing electronic health records (EHRs), which of the following best practices ensures the integrity and confidentiality of patient information in accordance with HIPAA? A. Regularly changing passwords and ensuring they are complex. B. Allowing all staff members access to EHRs for efficiency. C. Using a single sign-on for all medical staff to simplify access. D. Storing patient records on local computers for quick access. None 2. CMA: Administrative In medical billing, which of the following documents is essential for verifying a patient's insurance eligibility and benefits? A. Assignment of benefits form. B. Patient intake form. C. Insurance identification card. D. Privacy notice acknowledgment form. None 3. CMA: Administrative Which type of scheduling allows for the most efficient use of resources and minimizes patient wait time by assigning specific times for specific types of consultations or procedures? A. Wave scheduling. B. Open booking. C. Cluster scheduling. D. Time-specific scheduling. None 4. CMA: Administrative What is the primary purpose of using CPT (Current Procedural Terminology) codes in medical billing? A. To describe the medical procedures and services provided to a patient. B. To document the patient's diagnosis and condition. C. To record the patient's personal and insurance information. D. To indicate the level of urgency for a procedure. None 5. CMA: Administrative When preparing a medical record for a legal request, what is the most important consideration to ensure compliance and protect patient confidentiality? A. Including all the patient's medical records for completeness. B. Redacting all personally identifiable information (PII). C. Obtaining patient consent before releasing any information. D. Sending the documents via certified mail for tracking. None 6. CMA: Administrative In the context of health information management, which of the following best defines the term "audit trail"? A. A record of all financial transactions in a medical office. B. A chronological record of system activities to enable the reconstruction and examination of the sequence of events and changes in an event. C. A summary of all patient interactions with the healthcare facility. D. A log of all medical procedures performed, categorized by department. None 7. CMA: Administrative What is the primary purpose of implementing a "release of information" (ROI) process in a medical office? A. To ensure that all information is shared publicly to promote transparency. B. To document the refusal of treatment by patients. C. To control and document the disclosure of patient information to third parties. D. To release all patient information to government agencies as required. None 8. CMA: Administrative When a medical assistant is tasked with coding for a multi-system examination during a patient's check-up, which of the following coding systems should they use? A. ICD-10-CM codes. B. HCPCS Level II codes. C. CPT codes. D. DSM-5 codes. None 9. CMA: Administrative In managing patient appointments, what is the primary advantage of using an electronic scheduling system over a manual one? A. Electronic systems require less training to use effectively. B. Electronic systems offer better privacy and security for patient information. C. Electronic systems can automatically send reminders to patients, reducing no-shows. D. Electronic systems are more affordable in the long run. None 10. CMA: Administrative When reconciling a day's transactions in a medical office, which document is crucial for ensuring that all charges and payments have been accurately recorded? A. Patient registration forms B. Daily appointment log C. Daily ledger report D. Insurance claim forms None 11. CMA: Administrative Which of the following is a primary consideration when implementing an Electronic Medical Record (EMR) system in a medical office to ensure compliance with federal regulations? A. The system's compatibility with mobile devices B. The ability to customize medical templates C. Ensuring the system meets Meaningful Use criteria D. The number of languages the system supports None 12. CMA: Administrative In the context of medical office management, what is the primary purpose of conducting a SWOT analysis? A. To determine employee salaries B. To identify strengths, weaknesses, opportunities, and threats related to practice management C. To calculate the profitability of medical services D. To evaluate patient satisfaction None 13. CMA: Administrative Which of the following best describes the term "capitation" in a healthcare context? A. A method of payment for medical services where the provider is paid per procedure performed B. A fixed amount paid per patient to a provider by an insurer for a defined set of services C. A system where patients pay directly for each medical service received D. A payment model based on the quality outcomes of the healthcare provided None 14. CMA: Administrative When handling a medical record subpoena, what is the most critical step to ensure legal compliance? A. Sending a copy of the subpoena to the patient B. Verifying the subpoena's authenticity with legal counsel C. Immediately transferring the requested records to the court D. Charging a processing fee to the entity requesting the subpoena None 15. CMA: Administrative In medical billing, the term "upcoding" refers to which unethical practice? A. Assigning a more specific diagnosis code than the documentation supports B. Billing for a higher level of service than was actually provided C. Using outdated coding systems intentionally D. Submitting multiple claims for a single encounter None 16. CMA: Administrative What is the primary objective of the Health Insurance Portability and Accountability Act (HIPA) Privacy Rule? A. To prevent healthcare fraud and abuse B. To ensure the confidentiality and privacy of protected health information (PHI) C. To standardize electronic healthcare transactions D. To facilitate the portability of health insurance coverage None 17. CMA: Administrative Which of the following is a key component of a medical office's compliance plan regarding the Office of Inspector General (OIG) guidelines? A. Annual performance reviews of all staff B. Implementation of an employee wellness program C. Conducting regular audits and risk assessments D. Ensuring all staff have advanced medical degrees None 18. CMA: Administrative When dealing with a breach of patient information, what is the FIRST action that should be taken according to the HIPAA Breach Notification Rule? A. Notifying the local media B. Informing the affected patients C. Paying a fine to the Department of Health and Human Services D. Assessing the extent of the breach None 19. CMA: Administrative In the administrative management of a medical office, what is the primary benefit of utilizing a Practice Management System (PMS)? A. It eliminates the need for patient consent forms B. It provides a platform for social media marketing C. It integrates appointment scheduling, billing, and patient records D. It automatically generates positive patient reviews None 20. CMA: Administrative What is the primary purpose of the Medicare Access and CHIP Reauthorization Act (MACRA) A. To decrease Medicare spending by reducing reimbursements to providers B. To transition Medicare from volume-based to value-based reimbursement C. To expand Medicaid coverage to more low-income individuals D. To eliminate the Children's Health Insurance Program (CHIP) None 1 out of 20 Time is Up! Time's up
